PhonePe Careers Hiring for Advisor, ONDC. PhonePe, India’s leading digital payments company, boasts 500 million registered users and 37 million merchants, covering over 99% of postal codes across India. Expanding beyond digital payments, PhonePe now offers financial services (Insurance, Mutual Funds, Stock Broking, and Lending) and tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India’s first localized App Store. The PhonePe Group is committed to offering every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Details About PhonePe Careers:
Company Website: www.phonepe.com
Job Role: Advisor, ONDC
Qualification: Bachelors
Batch: 2019, 2020, 2021, 2022, 2023
Experience: Freshers
Salary: ₹4.5 LPA (Expected)
Job Location: Bangalore
Last Date: ASAP
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Qualifications and Skills for PhonePe Careers:
To excel in a career at PhonePe, candidates should possess the following qualifications and skills:
- Excellent written and verbal communication skills
- Good learnability and adaptability
- Strong customer orientation
- Ability to multitask, prioritize, and manage time effectively
- Team player, flexible, and open to feedback
- Graduation (10+2+3) is mandatory
- 0-2 years of work experience in a customer-facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
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Job Responsibilities of PhonePe Careers:
As a part of the Inhouse Customer Experience team at PhonePe, specialists are responsible for:
- Solving problems that customers encounter and continuously looking for ways to improve their experience
- Providing support to ensure that issues are resolved faster or flagged accordingly
- Contributing to consistently better and streamline the support systems by flagging patterns to optimize for better customer experience
- Acting with integrity and thinking customer-first in every interaction
- Handling basic PhonePe account and transaction related queries
- Flexibility between phone and data channels
- Following specified process guidelines to bring about resolution
- Building customer trust through interactions
- Meeting hourly and daily productivity goals
- Leveraging internal processes and resources to drive resolution
- Escalating appropriately and taking support from relevant teams to resolve customer issues
- Recommending process improvements
- Engaging and educating customers to leverage PhonePe to the fullest
Perks and Benefits:
Working at PhonePe comes with several perks and benefits, including:
- Complimentary lunch
- 5-day working week (2 rotational week offs)
- PhonePe full-time employee benefits (not applicable for intern or contract roles)
- Insurance benefits (Medical, Critical Illness, Accidental, Life)
- Wellness program (Employee Assistance Program, Onsite Medical Center, Emergency Support System)
- Parental support (Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program)
- Mobility benefits (Relocation benefits, Transfer Support Policy, Travel Policy)
- Retirement benefits (Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment)
- Other benefits (Higher Education Assistance, Car Lease, Salary Advance Policy)
How to Apply for PhonePe Careers?
All interested and eligible candidates can apply for PhonePe Careers online by the following link as soon as possible.
Application Link: Apply Here
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Conclusion:
In conclusion, a career at PhonePe offers a dynamic and rewarding opportunity to be a part of India’s leading digital payments company and contribute to its growth and success. With a focus on creating an empowering and inclusive work environment, PhonePe provides employees with the support and resources needed to excel in their roles and achieve their career goals.
| Location | Batch | Degree |
|---|---|---|
| Banaglore | 2019 | B.E/B.TEch |
| Pune | 2020 | M.E/M.Tech |
| Hyderabad | 2021 | BCA |
| Mumbai | 2022 | MCA |
| Chennai | 2023 | BBA |
| Delhi | 2024 | MBA |
| Gurgaon | 2025 | B.Sc |
